From rides to restaurants, shows, and strolls, Tivoli Gardens’ 4.5 million annual guests visit to engage in a wide variety of activities. Dynamics 365 Customer Insights makes data collected in the park and through online engagement to deliver targeted offers and promotions that will bring customers back more often for longer stays.
Tivoli Gardens delights guests with Dynamics 365 Customer Insights Read More »
Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft. Watch this video and contact TEKreset Consulting to learn more.
Enable Always On Service Read More »
Solve problems more proactively by empowering agents and technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist. Check out this infographic and subscribe to learn more.
Enable Always On services from @Microsoft to provide your customers more proactive and predictive services. Subscribe today!
Social Asset 4: Subscribe now Read More »
Recently TruGreen, America’s largest lawn care company, partnered with Microsoft to embark on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about providing customers with more proactive and predictive services. Contact TEKreset Consulting to learn more.
TruGreen’s new take on technology—a catalyst for greener lawns and happier customers Read More »
In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer’s needs. Watch this video and contact TEKreset Consulting to learn more about how Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
Wiltshire Council improves services for 470,000 residents with Dynamics 365 Read More »
When the COVID-19 crisis hit, the Australian Red Cross turned to Microsoft partner Velrada to update their archaic, error-prone client case system and efficiently deliver psychological first aid to vulnerable self-isolators. Read more about how Dynamics 365 can streamline your response to your customers.
Australian Red Cross rolls out self-isolator outreach platform in less than a week Read More »
Want to resolve service issues the first time, every time? Contact TEKreset Consulting to find out how connected field service from Microsoft can help you move beyond break-fix. Review this infographic for more information.
Connected Field Service Read More »
Customers have more choices than ever. Treat every customer experience as a chance to deliver exceptional service with Always On service from Microsoft. Subscribe now to learn more.
Social asset 3: Create flexible operations to match customer demand Read More »
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service. Contact TEKreset Consulting to find out more.
Always-on customer engagement: It’s not just omnichannel anymore Read More »