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To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards @Microsoft can help you achieve. Contact TEKreset Consulting to learn more today. 

As expectations for customer service continue to evolve, the intelligent apps of Microsoft Dynamics 365 continue to meet the demand for an exceptional customer experience. Read this blog post and contact *[$profile.organization] to learn more about how you can enable Always On service and reach your customers 24/7. 

Considering the adoption of virtual agent technology in your own enterprise? This article from Forbes looks at the many ways in which chatbots can improve an organization’s efficiency and performance. Microsoft’s virtual agents are built for your specific needs. Contact TEKreset Consulting to find out more.

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact TEKreset Consulting.

In today’s content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft.

According to Juergen Maier, CEO of Siemens UK, “AI and machine learning are important aspects of a wider trend of digitalization that promises nothing less than a fourth industrial revolution.”

Mr. Maier is not the only one predicting significant change. Many companies have already put plans in motion to implement AI in their own businesses.

This survey compiles responses from over 400 executives across multiple countries and industries. It shows what AI can offer, how it’s already being used, and the challenges we might face as a society as it spreads.

Interested in learning more about the impact of AI? Contact us.

According to Juergen Maier, CEO of Siemens UK, “AI and machine learning are important aspects of a wider trend of digitalization that promises nothing less than a fourth industrial revolution.”

Mr. Maier is not the only one predicting significant change. Many companies have already put plans in motion to implement AI in their own businesses.

This survey compiles responses from over 400 executives across multiple countries and industries. It shows what AI can offer, how it’s already being used, and the challenges we might face as a society as it spreads.

Interested in learning more about the impact of AI? Contact us.

84% of surveyed U.S. executives agree that AI streamlines processes, freeing knowledge workers for more creative, intuitive, and laterally thinking activities.

For knowledge workers, AI can be a powerful tool to take on the burden of administrative tasks such as data collection and processing. This means these employees are able to spend more time putting their areas of expertise to work.

At TEKreset Consulting, we want to help you offer a creative and engaging environment for your knowledge workers. Contact us to learn more.

The world we live in is extremely complex. With so many moving parts, it can be difficult to know what steps to take to protect the environment, even for businesses with the best intentions.

Luckily, AI is giving us a way to understand our environmental impact holistically and in real time.

At TEKreset Consulting, we believe that AI can have a positive impact on more than just your bottom line. Contact us to learn more about how you can use AI to reduce your own impact on the environment.

Analyzing data has given us a better understanding of everything from consumer behavior to production efficiencies. In short, data helps us manage and direct our resources in the most efficient and effective ways possible.

What if we applied this same strategy to our forests? While they may not be made up of code, AI technology is allowing us to track and understand our forests and other natural resources like never before. With this understanding comes the same opportunity for more efficient management.

Check out this video to learn more about the incredible impact SilviaTerra is already having on one Pennsylvanian watershed.